T12.2: 2020-22 Subaru Outback DRL/Grille lights - Sport Grille

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WHAT TO EXPECT AFTER YOUR ORDER PLACEMENT:
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We will make sure to keep you posted about every step we take to complete your order and deliver it to you in timely manner.

The Order Status Change notification messages will be sent to your email address (provided at the check out) as follows:
- ORDER CONFIRMATION: Will be sent immediately after order is placed;
- IN PRODUCTION: Will be sent after your order is processed and scheduled for production. We will also provide the preliminary order completion date. No additional notification or written update on the Order status during Production timeline means "We're on schedule" and your order will be shipped on the declared date. We'd like to keep your mailbox a little cleaner and not flooded with unnecessary emails;
- BEING READIED FOR SHIPPING: Will be sent after your ordered items are produced and shipping preparation (packaging/labeling/etc.) has been started. This notification will be sent 2-3 days before declared Shipping date;
- SHIPPED: Will be sent after your order was Dropped off/Accepted by the Carrier. Tracking information will be provided with this notification and will be available on Order Status page as well;

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LEAD TIME:
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Due to the extreme demand and popularity of "Her Necklace" DRL/Grille lights, please allow up to 14 business days for your order to be completed and readied for shipping.

Typically the production is a bit quicker, we're reserving some extra time if any issue in the process.

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SHIPPING:
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Once produced, your order will be shipped with the USPS Priority Mail.
The SHIPPING/HANDLING rate is flat anywhere in the continental USA and will be added at the checkout.
The charge is USD25.

Please note, 2-3 days shipping service is the USPS Priority Mail delivery promise, not ours. Sometimes it is 2 days, sometimes it is 3 days and depends on your shipping address. Occasionally there are delivery delays, however such events are fairly rare;

We're requesting the delivery confirmation only, no signature required. In specific cases (i.e. International shipping), the Signature confirmation will be requested.

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IMPORTANT: International shipping.
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If you reside outside of the USPS continental USA service area, please note, the shipping rates are significantly different from the one listed above.

Please make sure to let us know what is your shipping destination country BEFORE placing your order as the proper shipping rate should be applied and order total amount must be recalculated.

Contact us either via chat or email us at info@carvisage.com

These rates typically from USD45 (Canada) to USD70 (Other parts of the World).

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SALES, RETURNS/EXCHANGES, REFUNDS
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- The orders can be cancelled within 24 hours after placement;
- After 24 hours grace period, all sales considered final and no cancellations, refunds or returns are entertained;
- Certain parts of the order (i.e. outer brackets colors; color combinations; finish) can be changed while the order is in the Production queue. Send us a message with modification request;
- The exchange of the product after its delivery can be made in cases when incorrect version of the brackets is ordered (mistakes happen and we understand that). The Customer should ship the incorrect parts back to us and once received, the correct parts will be sent. Contact us in this case;
- We reserve the right to refuse sale/service to anyone for any reason unless stated otherwise under Federal, State, or local law;

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WARRANTY:
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- Product sold as is, no warranty is provided for any of its part or component: metal; plastic; electrical (LED / wiring / supplies) unless stated otherwise in the Product Specifications;

Nevertheless, we stand behind what we make and if failure happens within reasonable time from the order reception (up to 2 months), we will replace failed piece for free;

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INTELLECTUAL PROPERTY RIGHTS:
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- "Her Necklace®" is a registered trademark of Car Visage, LLC. All rights reserved;
- "Her Necklace®" DRL/Grille lights and brackets are designed and manufactured by the Car Visage, LLC. and, is the sole and exclusive property of Car Visage, LLC;
- Unauthorized or non-intended use, copy, and/or reproduction of any of the Product components without Car Visage, LLC explicit permission, is prohibited in accordance of the applicable law;

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AFTERMARKET PRODUCTS AND YOUR VEHICLE:
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- Please remember - installation of any aftermarket product, and/or modification of your vehicle, is your own risk and responsibility;
- Seek professional help if you feel you would not be able to install components of our Product by yourself;
- Car Visage, LLC is not, and cannot be held accountable for any damage of your vehicle that occurred during the Product installation and/or during the use of the Product;
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By purchasing and making the payment for our Product, you agree to adhere with the Terms and Conditions stated above.
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Please refer to this page for the Installation and Configuration guides.